FAQ’s
About our Products
What makes VEIL SWIM different from other swimwear brands?
Veil Swim creates stylish, high-quality swimwear with a modest approach, designed for women who value comfort, coverage, and confidence. Our designs are fashion-forward, chlorine-resistant, and created with care to suit various modesty preferences.
Is your swimwear suitable for swimming?
Yes! Our pieces are made from lightweight, stretchy, and quick-drying fabric suitable for pool or beach use. All swimwear is fully lined and designed to be practical and stylish in water.
How should I care for my swimwear?
Rinse your swimwear in cold water after use. Hand wash with mild detergent and air dry flat. Avoid tumble drying, ironing, or wringing to preserve the fabric and shape.
Sizing & fit
What size should I order?
We recommend checking our size guide for measurements. If you’re between sizes, we suggest sizing up for a more comfortable fit. If you need further help, feel free to email us at info@veilswim.com
Will your swimwear fit different body shapes?
Yes! Veil Swim is designed to flatter a variety of body types with thoughtful cuts and adjustable features.
Shipping & Delivery
Where do you ship to?
We currently ship within the UK and internationally to select countries, including the USA, Canada, UAE, Saudi Arabia, Europe, and more.
How much is shipping?
UK Standard Shipping is £3.49. International rates range from £9.99 to £14.99, depending on location. We also offer free shipping on qualifying orders. See our Shipping Policy for details.
How long does delivery take?
UK orders typically arrive in 2–4 business days. Depending on your region, international delivery ranges from 5 to 10 business days.
Returns & Exchanges
Can I return my item?
Yes, we accept returns within 14 days of receiving your order. Items must be unworn, with hygiene stickers and tags attached. For hygiene reasons, swimwear that has been worn cannot be returned.
How do I start a return?
Please email info@veilswim.com with your order number and reason for return. Return shipping is the customer’s responsibility unless the item is faulty.
Can I exchange my item?
We currently do not offer direct exchanges. Please return your item for a refund and place a new order.
Orders & Payments
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay. Klarna and other “buy now, pay later” options will be added soon.
Can I change or cancel my order?
If your order hasn't been processed yet, contact us as soon as possible at info@veilswim.com and we'll do our best to help.
Still Have Questions?
Feel free to contact us at info@veilswim.com or through our contact form. We’re here to help!